Standby Promise™ by
LUXO Floors
We don’t disappear after delivery — we stand by your floor until it’s done right.
Click For Luxo Care Guide
Fit Check Guarantee
Before anything’s installed, check your boxes
If there’s visible damage or something feels off (like colour mismatch), contact us immediately
We’ll help you sort it out before any planks go down
No-Damage Delivery Pledge
Just Send Us:
If there’s visible damage or something feels off (like colour mismatch), contact us immediately
We’ll help you sort it out before any planks go down
Installer Support + Quote Review
Before anything’s installed, check your boxes
If there’s visible damage or something feels off (like colour mismatch), contact us immediately
We’ll help you sort it out before any planks go down
Client Installation Guide
Before anything’s installed, check your boxes
If there’s visible damage or something feels off (like colour mismatch), contact us immediately
We’ll help you sort it out before any planks go down